| Read a Post | | | | Reply to this Post | | | Risk Management & Process Audits | | Posted By: Gerald Brong on March 27, 2003 | | | One of my current activities is the design of a “Risk Management & Quality Through Process Auditing” for the Defining, Planning, & Delivering Quality program. The workshop was originally assumed to be for leadership in businesses (manufacturing & service). It was suggested that process auditing had applicability in public service (government services, including regulator & enforcement programs).
Preliminary exploration seems to confirm that a “risk management” & “process audits” approach when examining challenges specific reducing student dropouts is worth considering. There’s nothing new here except the frames of reference as information is examine & situation intelligence established.
The process is one that comes from the quality-processes & quality-results field. Educators involved with the American Society for Quality have insights into these ideas.
Jerry Brong
gmbp@elltel.net |
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